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Updated Grievance Procedure Manual (Effective July 1, 2012)

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Grievance Procedure Manual

Table of Contents
Effective August 30, 2004

§1. Ways to Resolve Workplace Disputes

§1.1 General Information
§1.2 Mediation
§1.3 Office of Equal Employment Services
§1.4 Grievance Procedure
§1.5 Retaliation Investigation
§1.6 Other Agency Resources

§2. Grievance Procedure Overview

§2.1 Stages of The Grievance Procedure
§2.2 Informal Discussion
§2.3 Access to The Grievance Procedure
§2.4 Initiating a Grievance
§2.5 Gathering Information

§3. Management Resolution Steps

§3.1 First Resolution Step
§3.2 Second Resolution Step Meeting
§3.3 Third Resolution Step

§4. Qualification for a Hearing

§4.1 Qualifying Actions

(a) Actions Which AUTOMATICALLY Qualify
(b) Actions Which MAY Qualify
(c) Actions Which DO NOT Qualify

§4.2 Agency Head’s Determination
§4.3 Appeal to EDR
§4.4 Circuit Court Appeal

§5. The Hearing

§5.1 General
§5.2 Scheduling the Hearing
§5.3 Prehearing Conference
§5.4 Length of Hearing
§5.5 Absence from the Hearing
§5.6 Recording the Hearing
§5.7 Authority of the Hearing Officer
§5.8 Rules for the Hearing
§5.9 Hearing Officer’s Decision

(a) Examples of relief which may be available
(b) Examples of relief which are not available

§5.10 Exception for Hearings on Certain Qualified Grievances With the Departments of Corrections and Juvenile Justice

§6. Noncompliance with the Grievance Procedure

§6.1 General
§6.2 Grievance Initiation Noncompliance
§6.3 Party Noncompliance
§6.4 Hearing Officer Noncompliance

§7. Review of Hearing Decisions

§7.1 General
§7.2 Administrative Review of Hearing Decisions

(a) Types of Review
(b) Transcripts of the Hearing
(c) Administrative Review Decisions
(d) Final Hearing Decisions
(e) Special Rules for Discharge Hearings Where the Hearing Officer Orders Reinstatement of an Employee Represented by an Attorney

§7.3 Judicial Review of Final Hearing Decisions

(a) Circuit Court Review
(b) Appeal to the Court of Appeals
(c) Implementation

§8. Additional Grievance Procedure Rules

§8.1 Publication of Hearing Decisions, Rulings, and Related Court Opinions
§8.2 Documentation Relating to a Grievance
§8.3 Computation of Time
§8.4 Extension of Timeframes
§8.5 Consolidation of Grievances
§8.6 Leave and Reimbursement
§8.7 Reasonable Accommodations for Disabled Persons
§8.8 Use of Agency Office Equipment
§8.9 Identifying Step Respondents and Agency Heads

§9. Definitions

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